Troubleshooting and instructions
We have produced some instructions and troubleshooting pages for specific units. You can find them here.
Night vision setup guides
We have produced a video series showing how to use all of our night vision devices. You can find them all on our youtube channel or you can watch the instructions for the Nightfox Swift 1 here.
My device won't stay on, or turns off when IR is enabled
If you’re having difficulties turning up the IR on your nightfox, or doing so causes the unit to cut out, the problem commonly occurs when one of the batteries installed in the device is a dud. What happens is the remaining batteries can’t deal with the increasing strain (as you increase the IR strength) and the unit eventually cuts out.
Please check the batteries you have installed and see if this fixes the problem - if you continue to have issues, get in touch with us and we’ll, of course, be happy to help out!
The image on my device isn't clear
All Nightfox binoculars have a manual focus. Please check the following,
•You are using the focus wheel, the position of the focus wheel varies on each device.
•The IR is on, and set to maximum brightness.
•The lens cap has been removed.
Please contact us for more support.
My device works in the day, but not at Night
For devices such as the Corsac, 100V and 110R ensure that you have removed the lens cap from your device for use at night and that you have turned the IR setting up.